Wednesday Mar 12, 2025
The What Sold Podcast - Episode 74 - Navigating Tough Selling Situations and Mourning Jewelry (It's not a time of day thing)
In this episode of the What Sold Podcast, hosts Brandon and Matt navigate a tough week, discussing topics ranging from personal health to challenges shipping items. As the conversation turns toward their primary focus—buying and selling—they delve into the complexities and frustrations of eBay customer service, especially for high-volume sellers. They discuss strategies for dealing with difficult customers, shipping issues, and eBay's punitive measures for sellers. Despite these challenges, Matt shares recent successful sales, including antique mourning jewelry, collectible pocket knives, and semi-precious gemstones, illustrating the varied and intriguing world of eBay reselling.
00:00 Introduction and Slow Start
01:06 Ash Wednesday and Lent
01:31 Medical Procedure and Recovery
02:40 Nicknames and Wrestling
04:51 Customer Service Challenges
06:03 Handling Difficult Customers
13:28 Shipping Issues and eBay Policies
21:47 Shipping Challenges on eBay
21:59 Handling Combined Orders and Discounts
23:07 Issues with eBay's Automated System
25:13 Customer Communication and Shipping Delays
26:43 eBay's Focus on Part-Time Sellers
28:27 eBay's Punitive Measures for Sellers
32:11 The Need for Better Customer Support
35:41 What Sold This Week
36:07 Antique Pocket Knives and Mourning Jewelry
41:48 Selling Semi-Precious Gemstones
44:05 Conclusion and Final Thoughts
#ebayjewelry #ebayauctions #mourningjewelry #antiquepocketknives #semipreciousjems #sellingonebay #vintage #whatsoldpodcast #rustythereseller #whatsold #reselling #ebaystore #thewhatsoldpodcast
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